About Us
At BYG London, we believe hangers shouldn't be an afterthought. A well-organised wardrobe brings its own kind of calm — the small satisfaction of everything in its place, ready when you need it. Our pieces are designed to disappear into your daily routine, quietly doing their job so you don't have to think twice. Simple, considered, and made to last.
Our Identity & Vision
BYG London isn't just about hangers; it's about how your wardrobe makes you feel. Our brand was born from a vision to bring carefully crafted, high-quality wardrobe essentials to homes across the United Kingdom. We focus on that quiet confidence — the ease of an organised closet and the understated joy of garments that hang exactly as they should. Timeless design, honest prices, and pieces worth keeping.
Transparent Global Fulfilment
To bring you a carefully curated collection at an honest price — without the luxury markup — we work with trusted international fulfilment partners. Your orders are carefully packed and dispatched directly from our specialist partners in Asia. We believe in complete transparency: all prices are shown in GBP, and the final amount shown at checkout is the amount you pay for your order. We do not add hidden handling fees at checkout.
Local Support & Our Promise
While we source globally, our support is entirely local. Our team operates out of London, and we make sure that returning an item is as easy as buying it. Returns are processed through our dedicated UK returns centre in Coalville, United Kingdom — ensuring a fast and reliable experience every time. We stand fully behind every product we sell. If something isn't right, we'll make it right. That's the BYG London promise.
Company Information:
Company Name: BYG London
Legal Entity: Northline Creative Ltd
Company Number: 17252506
Return Address :
Unit 3, Tungsten Park, Bardon Road, Coalville LE67 4BL, United Kingdom
Business Address:
Office 19309, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom
Please note: BYG London is an online-only store with no physical visitor location. Returns can only be sent to the return address listed above.
Contact Information:
Preferred contact method: Email or contact form. We aim to respond within 24 hours.
Email: support@byglondon.com
Phone: +44 7378461452
Customer Service Hours (GMT+1):
Monday to Friday: 9:00 AM – 5:00 PM
Commitment to Privacy
We value your privacy and security. Please refer to our Privacy Policy, Terms of Service, and Refund Policy for more information.
Questions?
Check our FAQ page for answers to common questions. If you still need help, feel free to email us at support@byglondon.com.